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Frequently Asked
Questions |
1.
Are home visits charged to the customer?
No, home visits are no obligation quotations.
2.
Do you do home visits in the evenings or week-ends?
City Blinds do evening calls from Mondays to
Thursdays.
3.
Do you do 5 blinds for £99?
No, all our products are of a different quality
with no gimmicks only honest prices
4.
Do you have special offers?
Yes we do different offers on various materials
as well as excellent discounts on full house supply. We also offer
discounts on new and exclusive products where
available.
5.
What are your opening hours?
City Blinds are open Monday to Thursday from 9am
till 5pm, Fridays from 9am till 4pm as well as on Saturdays from
10am till 4pm.
6.
How much does the fitting blinds of blinds cost?
Fitting is free on all blinds except Velux where
we charge £5-00 per blind.
7.
How long does a order normally take?
We offer a special 3 day deliver as we
manufacture all our products in our state of the art factory in Dundee
but our
standard lead time is approximately 7 to 10 days
from date of order.
8.
Does City Blinds clean or repair blinds?
We do not clean blinds but we can recommend Fast
Clean Blinds in the Hamilton area. We only repair blinds
manufactured by ourselves but again we do have
companies which we could recommend to you.
9.
Do you stock ready made blinds for collection?
No we only retail made to measure products
however we do stock door roller blinds on rare occasions, please call to
confirm.
10.
Do you cover outward areas?
We cover all areas in
Scotland as well as Northern England.
11.
Do you supply to commercial or trade businesses?
We are one of the largest
commercial blind makers in Britain and welcome all tenders or
enquiries. For all trade
enquiries please contact our head office in
Dundee on…
12.
Do you offer a guarantee?
Yes we offer a 1 year guarantee on all our blinds
but please take some time and read our terms and conditions page
13. The blinds are for work
will I receive an invoice?
Yes. All blinds are despatched with a receipted invoice and credit card
receipt. If you require an invoice before
ordering the blinds, please email or telephone us
to arrange.
14. Do you offer roller
blinds that you pull in the centre and they retract in?
No, we only offer roller blinds with a control chain, we find the spring
rollers can be very temperamental.
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